BabbiCat™ is owned and operated by BabbiCat.

ORDER PROCESSING

Orders are generally processed and prepared for dispatch within 1–3 business days.

During busy periods, holidays, product launches or promotional events, processing times may be longer.

SHIPPING TIMES

Delivery times vary depending on your location and the shipping service selected at checkout.

Estimated delivery times are provided as a guide only and are not guaranteed.

INTERNATIONAL ORDERS

International customers are responsible for any customs duties, import taxes, VAT, fees or other charges imposed by their local authorities.

These charges are not included in the purchase price or shipping cost unless otherwise stated at checkout.

TRACKING

Where available, tracking information will be provided once your order has been dispatched.

Please allow time for tracking information to update after receiving your shipping confirmation.

DELAYS

While we aim to have orders delivered as quickly as possible, delivery delays may occur due to:

• Postal services

• Couriers

• Customs processing

• Severe weather events

• Public holidays

• Circumstances beyond our reasonable control

LOST OR MISSING ORDERS

If your order has not arrived within a reasonable timeframe, please contact BabbiCat and we will assist in investigating the shipment.

INCORRECT SHIPPING INFORMATION

Customers are responsible for providing accurate and complete shipping details at checkout.

BabbiCat is not responsible for delays, lost packages or additional costs resulting from incorrect or incomplete shipping information supplied by the customer.

CONTACT US

If you have any questions regarding shipping or delivery, please contact us through our Contact page and include your order number.